1. Who is responsible
Amavio is provided by Nawa Europe ("Amavio," "we," "us," or "our"). For privacy questions, contact privacy@nawaeurope.com.
2. Information in the iOS app
The Amavio app is designed without an account system or an Amavio-operated backend. Pet profiles, photos, routines, reminders, health notes, documents, questions, and preferences are stored in the app's private local storage on your device.
We do not receive this local information. We do not sell it, use it for advertising, or use it to track you across apps or websites.
3. On-device intelligence
On compatible devices, Amavio can use Apple's on-device Foundation Models technology to help answer general pet-care questions, summarize notes, and prepare checklists. Amavio does not send those prompts or responses to an Amavio server. Apple Intelligence availability depends on your device, language, region, settings, and operating-system support.
When the on-device model is unavailable, Amavio uses its bundled offline care library, search, and rule-based safety guidance.
4. Notifications, photos, and files
- Notifications: if you allow them, the app schedules care reminders locally through iOS. You can change notification access in iOS Settings.
- Photos and camera: access is requested only when you choose to add a pet photo or document. Selected content is stored locally in the app.
- Files and exports: the app accesses only files you deliberately select. A care summary or document leaves the app only when you choose an iOS share or export action.
5. Device backup and deletion
Your device settings may include Amavio data in an Apple device backup. Those backups are controlled by you and Apple, not by Amavio. Deleting an item in Amavio removes the app's local copy. Deleting the app removes its local container, subject to any separate device backup you control.
6. Third-party destinations
If you choose to open Apple Maps, call a veterinarian, send an email, or share an export, the destination service handles that activity under its own privacy terms. Amavio does not receive the content simply because you initiated the action.
7. This website
This presentation website does not use advertising cookies, behavioural analytics, contact forms, or embedded social trackers. Our hosting infrastructure may temporarily process standard technical request data such as IP address, user agent, requested page, timestamp, and security events to deliver the site, prevent abuse, and diagnose availability. Such logs are retained only as necessary for operational and security purposes.
8. Children
Amavio is intended for adult pet owners and is not directed to children. We do not knowingly collect personal information from children through an Amavio account or backend because neither exists.
9. International users and rights
Because Amavio does not receive the app's local pet information, requests to access, correct, export, or delete that information are performed directly in the app or by removing it from the device. For website technical logs or any direct email correspondence, you may contact us to exercise applicable privacy rights, including rights available under the GDPR.
10. Security
Amavio uses iOS application sandboxing and system permission controls. No method of storage is absolutely secure, so keep your device protected with a passcode and current software.
11. Changes
We may update this policy when Amavio's features or legal requirements change. We will post the revised policy here and change the effective date. If a future version introduces data collection, the app and App Store privacy disclosure will be updated before that collection begins.
12. Contact
Privacy questions: privacy@nawaeurope.com
General support: support@nawaeurope.com